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Account and security

Change your name, email, password or language

Update your profile, sign-in details and language in Settings, then Account.

In SignQuick, open Settings, then Account to change your name, email address, password, language and optional email preferences.

Change your name

  1. Step 1: In the sidebar, select Settings, the gear icon next to your name.
  2. Step 2: Select Account.
  3. Step 3: Under Profile, enter your Full name.
  4. Step 4: Select Save changes.

Result: SignQuick shows Profile updated.

Change your email address

  1. Step 1: In the sidebar, select Settings, the gear icon next to your name.
  2. Step 2: Select Account.
  3. Step 3: Under Change email, enter your New email address.
  4. Step 4: Select Send confirmation.
  5. Step 5: Open the confirmation link in the email sent to your new address.

Result: The new address takes effect after you confirm it.

Change your password

  1. Step 1: In the sidebar, select Settings, the gear icon next to your name.
  2. Step 2: Select Account.
  3. Step 3: Under Change password, enter a New password of at least 8 characters.
  4. Step 4: Enter it again in Confirm new password.
  5. Step 5: Select Update password.

Result: SignQuick shows Password updated successfully.

Change your language

This language applies to emails sent from your account, the audit-trail PDF and the default recipient language on new documents. Each recipient's language is set on the document when you send it.

  1. Step 1: In the sidebar, select Settings, the gear icon next to your name.
  2. Step 2: Select Account.
  3. Step 3: Under Language / Idioma, choose English or Español in Interface language.
  4. Step 4: Select Save.

Result: SignQuick shows Language updated.

Choose optional emails

Operational emails always arrive: signature requests, reminders, completion notices and billing.

  1. Step 1: In the sidebar, select Settings, the gear icon next to your name.
  2. Step 2: Select Account.
  3. Step 3: Under Email preferences, turn Product updates or Tips and best practices on or off.
  4. Step 4: Select Save preferences.

Result: SignQuick shows Email preferences updated.

Still need help?

Contact support with what happened and the error message. Never share passwords, verification codes, or signing links.

Contact support