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Terms of Service

Last updated: April 18, 2026

1. Acceptance of Terms

By creating an account, accessing, or using SignQuick ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years of age to use the Service. By using SignQuick, you represent and warrant that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf.

3. Description of Service

SignQuick provides a cloud-based electronic signature platform that allows users to upload documents, place signature fields, send documents for signing, and manage signed documents. The Service includes contact management, templates, team collaboration, and audit trail functionality.

4. License Grant

Subject to your compliance with these Terms, SignQuick grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include any right to the underlying software code, algorithms, or proprietary technology of the Service. You may not sublicense, resell, or redistribute access to the Service.

5. Legal Validity of Signatures

Electronic signatures created through SignQuick are intended to comply with the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA). However, certain documents may require handwritten signatures by law (e.g., wills, certain real estate transactions, court orders). It is your responsibility to determine whether an electronic signature is appropriate and legally sufficient for your specific use case.

6. Account Responsibilities

You must provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not you authorized them. You must notify us immediately at [email protected] if you suspect unauthorized use of your account.

7. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Upload malicious files, viruses, or harmful content
  • Attempt to gain unauthorized access to other accounts, systems, or networks
  • Forge signatures or misrepresent the identity of signers
  • Resell, sublicense, or redistribute the Service without written authorization
  • Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure
  • Scrape, crawl, or use automated means to extract data from the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to build a competitive product or service
  • Upload content that infringes the intellectual property rights of any third party
  • Use the Service to transmit, store, or process Restricted Data as defined in Section 8 (including Protected Health Information subject to HIPAA, payment card data subject to PCI DSS, or other regulated data described therein)

Violation of these rules may result in immediate suspension or termination of your account.

8. Restricted Data & Regulated Workflows

SignQuick is a general-purpose electronic signature service. It is not certified, configured, or contractually positioned to handle data that is subject to specialized regulatory regimes. You agree not to upload, transmit, store, or process any of the following through the Service (collectively, "Restricted Data"):

  • Protected Health Information (PHI) or electronic PHI (ePHI) as defined by the U.S. Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. SignQuick is not a HIPAA-compliant service, does not sign Business Associate Agreements (BAAs), and is not suitable for use by covered entities or business associates for HIPAA-regulated workflows.
  • Cardholder data subject to the Payment Card Industry Data Security Standard (PCI DSS), including full primary account numbers (PANs), CVV/CVC codes, or magnetic stripe data. (Payment processing for the Service itself is handled separately by Stripe and never reaches our servers.)
  • Personal data of children under 13 in a manner that would subject the Service to the U.S. Children's Online Privacy Protection Act (COPPA) or analogous laws.
  • Classified, export-controlled, or national-security-restricted information (e.g., ITAR, EAR, or equivalent regimes in other jurisdictions).
  • Biometric identifiers regulated under laws such as the Illinois Biometric Information Privacy Act (BIPA), beyond the signature image itself.
  • Any other data whose handling requires a regulatory certification, attestation, or contractual agreement that SignQuick has not expressly granted you in writing.

You are solely responsible for determining whether the Service is appropriate and legally sufficient for the documents and data you intend to process. If you upload Restricted Data in violation of this Section, you (a) breach these Terms, (b) waive any claim against SignQuick arising from the handling of that data, and (c) agree to indemnify SignQuick under Section 14 for any resulting claims, fines, or losses. We reserve the right to suspend or terminate accounts that we reasonably believe are processing Restricted Data.

9. Intellectual Property

Company IP

The Service, including its interface, design, logos, trademarks, code, algorithms, and all associated documentation, is and remains the exclusive property of SignQuick and its licensors. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license in Section 4.

Your Content

You retain ownership of all documents and content you upload ("Your Content"). By using the Service, you grant SignQuick a worldwide, non-exclusive, royalty-free license to store, process, transmit, and display Your Content solely for the purpose of providing, maintaining, and improving the Service. This license includes the right to sublicense to our infrastructure providers (e.g., cloud hosting, content delivery) as necessary to operate the Service. We will not access, share, or use Your Content for any purpose unrelated to delivering the Service.

10. Subscription, Billing & Taxes

Billing

Paid plans are billed through Stripe. You authorize us to charge the payment method on file for all applicable fees. If a payment fails, we may retry the charge and/or suspend your access until payment is resolved.

Auto-Renewal

Subscriptions renew automatically at the end of each billing cycle (monthly or annually, as selected) at the then-current price unless you cancel before the renewal date. For annual subscriptions, we will send a reminder notice at least 15 days before the renewal charge. If the price of your plan changes, we will notify you at least 30 days in advance.

Cancellation

You may cancel your subscription at any time through your account billing settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period you have already paid for. No partial refunds will be issued for unused time within a billing cycle.

Refunds

All fees are non-refundable except as required by applicable law. Lifetime plans are one-time purchases and are non-refundable.

Taxes

All fees are exclusive of taxes, levies, and duties imposed by taxing authorities. You are responsible for paying all applicable taxes associated with your use of the Service, except for taxes based on SignQuick's net income.

11. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free access. We may perform scheduled maintenance that temporarily affects availability. We will make reasonable efforts to provide advance notice of planned downtime.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNQUICK DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SignQuick does not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components. You use the Service at your own risk.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SIGNQUICK, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

SIGNQUICK'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SIGNQUICK IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, SignQuick's liability is limited to the fullest extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless SignQuick, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including intellectual property rights; or (d) any content you upload, transmit, or make available through the Service.

15. Copyright & DMCA Policy

SignQuick respects the intellectual property rights of others. If you believe content hosted on our Service infringes your copyright, please review our DMCA & Copyright Policy for instructions on submitting a takedown notice. We will terminate the accounts of repeat infringers in appropriate circumstances.

16. Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. If you are a consumer residing in the European Economic Area (EEA) or the United Kingdom, nothing in these Terms affects your rights under the mandatory consumer protection laws of your country of residence.

Informal Resolution

Before filing any formal dispute, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least sixty (60) days. Most disputes can be resolved without the formality and expense of arbitration or litigation.

Arbitration

If we cannot resolve a dispute informally, you and SignQuick agree to resolve any claims relating to these Terms or the Service through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in Wilmington, Delaware, or at another mutually agreed location. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

Class Action Waiver

YOU AND SIGNQUICK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out.

17. Termination

By You

You may delete your account at any time through your account settings. Active subscriptions must be cancelled separately through the billing settings before account deletion.

By SignQuick

We reserve the right to suspend or terminate your account immediately and without notice if you violate these Terms, engage in prohibited conduct, or if we reasonably believe your account poses a security risk. For non-material breaches, we will provide notice and a reasonable opportunity to cure before termination.

Effect of Termination

Upon termination, your right to access the Service ceases immediately. We will retain your data for thirty (30) days following termination to allow you to export your documents. After this period, we may permanently delete your data. Any fees owed prior to termination remain payable.

18. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

19. Changes to Terms

We may update these Terms from time to time. For material changes (such as modifications to dispute resolution, liability, or pricing terms), we will notify you via email at least thirty (30) days before the changes take effect and may require re-acceptance. Continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and cancel your account.

20. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and SignQuick regarding the Service and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

The failure of SignQuick to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. SignQuick may assign its rights and obligations under these Terms without restriction.

Survival

Sections 8 (Restricted Data & Regulated Workflows), 9 (Intellectual Property), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 16 (Dispute Resolution), and 20 (General Provisions) shall survive any termination or expiration of these Terms.

21. Contact

For questions about these Terms, contact us at [email protected]